As an RHA member, you’ll benefit from trusted industry support, specialist guidance and a wide range of exclusive services tailored to the needs of transport operators.
Advice and Guidance
RHA members have exclusive access to expert advice, guidance and support from our dedicated RHA Help Desk Team.
Available Monday to Friday, 09:00 - 17:00, our experienced advisors are on hand to provide practical support and answer your queries quickly.
Wellbeing
Members have access to a confidential 24/7/365 support service for themselves and their immediate family through our Member Asistance Programme (MAP).
MAP provides access to qualified counsellors and guidance for personal and work related challenges, as well as advice for managers supporting employees though difficult situations.
Benevolent Fund
The RHA Benevolent Fund is here to support you when life gets tough. If you're experiencing financial hardship, you can apply for help with essential household items, rent or mortgage arrears, priority debts, or funeral costs.
Every application is treated with complete confidentiality and without judgement, so you can ask for support with confidence.
Campaigning
We work closely with government, industry officials and local authorities to represent our members' interests, helping shape the policies and legislation that impact their livelihoods.
Our campaigns are driven by member feedback, ensuring their voices are at the heart of everything we do and reflected in the issues we prioritise.
Intelligence and Insight
Members receive regular updates, reports, and communications to stay informed on key industry developments and legislative changes.
This includes access to reports such as the fuel survey, pay survey, and costs movement survey, plus a weekly digital RHA newsletter delivered straight to your inbox!
Member Briefings
Held twice a year in Spring and Autumn, our free-to-attend evening member briefing sessions take place across all four nations, helping members stay compliant, informed and prepared for industry changes.
These in-person events provide valuable opportunities to hear the latest updates, ask questions, network with peers and share best practice, helping to strengthen and protect your business.
Competitive Advantage
As an RHA member, you'll gain the right to use the respected RHA logo across your vehicles, website, and marketing materials - instantly reinforcing your professionalism, credibility, and commitment to industry standards.
Displaying the RHA brand helps build trust with customers and demonstrates that your business is part of a recognised and reputable transport community.
The Operators’ Handbook
RHA's Operators' Handbook is the trusted go-to resource for the day-to-day management of your haulage business. Widely recognised as one of our key membership benefits, it delivers clear, practical guidance on every key area of road transport operations.
Designed for busy operators, fleet managers, and transport professionals, this comprehensive handbook keeps vital information at your fingertips - helping you stay compliant, informed, and efficient.
The Coach Operators' Manuals
RHA’s Coach Operator’s Manuals are the trusted go-to resource for the day-to-day management of your coach operation. Widely recognised as a key membership benefit, they deliver clear, practical and up-to-date guidance across every key area of coach transport operations.
Designed for busy operators, fleet managers and transport professionals, these comprehensive manuals bring essential information together in one place - helping you stay compliant, informed, and efficient.
Conditions of Carriage
The RHA Conditions of Carriage are recognised as the industry standard and are copyrighted for the exclusive use of RHA members.
Members can download the Conditions of Carriage or request a personal digital copy here.
Conditions of Coach Hire & Conditions of Coach Trips
Industry leading terms and conditions available for members to define contractual terms between the operator and their clients, including clauses covering force majeure, obligations, passenger conduct, cancellation and more.
Other Conditions
Members have additional access to sector specific Conditions in relation to builders skips, storage, abnormal indivisible loads, towing of caravans and park homes, livestock and bulk liquids.
Contact [email protected] for further information.
Access Specialist Groups
Gain access to our specialist groups offering sector-specific representation, along with expert intelligence and insight on a range of areas including security and infrastructure.
Legal Services
Available exclusively to members at an additional cost, the RHA Legal Service provides access to specialist legal advice, support and representation from industry-experienced lawyers.
Services include assistance with employment law, regulatory matters, prosecution defence, commercial contracts and property issues, with emergency legal support also available outside normal working hours.
Membership Access and Discounts
As an RHA member, you'll gain access to exclusive member-only content, industry updates, guidance, and resources to help keep you stay informed and supported.
In addition, members benefit from preferential rates across a range of RHA services including RHA Training, Compliance Services, Audits & Contracts of Employment.
By making an offer to purchase any of RHA’s membership services, you agree to and are bound by the terms and conditions set out in RHA’s Articles of Association, Rules and Code of Conduct (in each case, as updated from time to time, available upon request).