How to use the RHA Conditions of Carriage

A member, who intends to trade under these Conditions, or any of the specialist group conditions, should take the following action:-

 

  1. Refer the Conditions to his insurers or brokers and secure any necessary adjustments to existing insurance covers.
  2. Inform existing customers in writing, preferably by recorded delivery, of the intention to trade subject to the new Conditions saying for example: "Please note that as from the _ day of _ year_ goods will be accepted for carriage only subject to the RHA Conditions of Carriage 2009 a copy of which is attached/available [free] on request". If it is intended to use the specialist group conditions reference should instead be made to the relevant specialist conditions.
  3. Inform existing sub-contractors in writing, preferably by recorded delivery, that as from the _ day of _ year_ goods will be accepted for carriage and sub-contracted only subject to the RHA Conditions of Carriage 2009. If it is intended to use the specialist group conditions reference should instead be made to the relevant specialist conditions.
  4. Retain recorded delivery receipts or, if the above letters are not sent by recorded delivery, maintain a permanent record of customers and sub-contractors and the dates on which letters were dispatched.
  5. Print or (overprint) at the foot of all letterheads, quotation forms, fax forms, emailed documents, confirmation forms and notes, consignment notes and invoices etc: "Goods are accepted for carriage (and sub-contracted) only subject to the RHA Conditions of Carriage 2009 a copy of which is available [free] on request. If it is intended to use the specialist group conditions reference should instead be made to the relevant specialist conditions. If present letterheads etc refer to the "current RHA Conditions of Carriage" this will probably suffice provided that all existing customers and sub-contractors have been informed in accordance with 2-4 above that you are now using the 2009 conditions.

Maintain a stock of the printed Conditions for issue to customers or subcontractors as and when requested.

 

FAQ

Q: Do the RHA Conditions automatically supersede your previous Conditions?

A: The old conditions are still valid until you advise your customers that you intend to trade subject to the new Conditions. Of course we recommend you trade as soon as possible under the new Conditions to benefit from the changes that have been made. See information above on "How to use the Conditions".

Q: Do I need to inform my Insurer or Broker of the change?

A: Yes - make sure you inform your insurer or broker and secure any necessary adjustments to existing insurance covers.

Q: Why use RHA Conditions of Carriage?

A: By using RHA Conditions correctly, you limit your Common Law liability for the goods you carry.

Q: What happens if I don't use the Conditions of Carriage correctly?

A: If you do not use Conditions of Carriage correctly, under Common Law you can be held responsible for the full value of a load irrespective of the value placed on the load by the customer. You can also be held responsible for consequential losses arising from non-delivery or damaged delivery.