As part of their commitment to customer service for the freight sector, National Highways have recently launched an online community for professional drivers.
It will be accessible via an app or web browser and has been created to allow professional drivers to share their views about England’s motorways and major ‘A’ roads.
Those who join will be invited to take part in short surveys, discussion forums and other research activities. The questions will be specifically targeted at professional drivers and their needs that will provide valuable insight for us about this important group of road users.
The topics covered by the community will vary, including finding out professional drivers’ experiences of roadside services, and their unmet needs, views on new technologies, and making the profession accessible to all.
Drivers in the community will also have the opportunity to raise topics they think are important to discuss, and what the key current challenges are.
Incentives to encourage drivers to participate in the online community include monthly prize draws and members will also be invited to take part in smaller focus groups, for which they will be rewarded up to £40 per activity.
For more details about how to get involved, click here